Part Time Remote Customer Service Representative Job at DEX Imaging | Nigeria Job Hub
Part Time Remote Customer Service Representative Job
Overview
DEX Imaging is hiring a Part Time Remote Customer Service Representative to manage Tier 1 customer support. This role is suitable for individuals with strong communication skills who can assist customers with basic technical issues and service requests from home.
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Job Responsibilities
As a Remote Customer Service Representative, you will:
- Handle inbound calls, emails, and voicemails from customers
- Assist with service requests, supplies, and basic troubleshooting
- Escalate complex issues to Tier 2 support teams
- Track and manage all customer requests effectively
- Provide clear communication and timely follow up
- Stay updated on company processes, systems, and tools
Job Requirements
To qualify for this remote customer service job, you should have:
- Minimum of High School Diploma or equivalent
- Reliable internet connection for remote work
- Strong communication and multitasking skills
- Basic knowledge of Microsoft Office such as Word, Excel, and Outlook
- Previous call center experience is an added advantage
- Ability to work in a fast paced environment
Benefits
- Fully remote work setup with equipment provided
- Flexible working hours
- Holiday pay based on hours worked
Note: This is a part time role and does not include medical benefits.
How to Apply
Interested and qualified candidates should apply here